When Can A Refund Be Requested?

1. Prior to shipping. 
We process all orders the following business day Monday thru Friday 8am-8pm est. Prior to order processing you will receive a full refund. Once your order has been processed you will only receive a partial refund.

2. After your item is delivered to you. 
You have 7 days from delivery of the package to request a refund/replacement.

3. 60 Days after USA shipping or 90Days after non-USA delivery notification. 
Teetroit Printing LLC is not responsible for shipping delays so we must wait the afore mentioned time to ensure the package is truly  "lost in transit" and not just delayed in transit.

How Do I Request A Refund?

1. Prior to shipping. 
Please send us an email including your order identification number, name, address and reason for refund request. We are a print on demand service meaning we do not have an inventory of the item you ordered sitting on a shelf. Once the blank(s) have been purchased by us for your order you will only receive a partial refund minus the cost of the blank(s) and any other charges incurred to us. If you request a refund prior to order processing, you will receive a full refund.

2. After your item is delivered to you. 
Please send us an email describing the reason, order identification number, name, address and include pictures of the item showing the reason for your request within 7 days of receiving the item. Depending on the issue, you may be requested to return the item at your expense to us before a refund will be issued. If that is the case you must provide us with a tracking number as well.

3. After waiting period for non delivery.
Please send us an email including your order identification number, name, address and tracking number we provided you. We will verify with the shipping company the status of the package and communicate the response with you.